Open an IC Imaging Control Support Case

To commence an e-mail dialog with the IC Imaging Control Support Department, please fill in the following form.

Contact Information

First name

Surname

Company

E-Mail

IC Imaging Control Information

Serial no

Version edition

Version no

Environment Information

Computer brand

e.g. Dell^TM, Sony^TM, IBM^TM

Computer model

e.g. Vaio PCG-Z600TEK, ThinkPad T41

Processor

Interface

RAM

DirectX

Use DXdiag to discover version

Prog. language

Problem Description

Title

Description

In addition to a description of your issue, please mention:
- which acquisition hardware you are using (e.g. DMK 21F04, Video-to-FireWire Converter etc.)
- which drivers you are using
- driver version numbers
- type of software (e.g. IC Capture 2.0)
- special hardware (e.g. optical repeaters)
- anything else you think may assist us resolve your issue